Privacy policy

Privacy Policy

This Privacy Policy describes how DOCUCERT LTD ("we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from docucertltd.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services").

By using our Services, you agree to the collection and use of your information in accordance with this Privacy Policy.

Personal Information We Collect

When you use our Services, we may collect certain personal information, including:

  • Name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment information

  • Order details

  • Device information

  • IP address

  • Browser and usage information

How We Use Your Personal Information

We use your personal information to:

  • Process and fulfill your orders.

  • Communicate with you about your order or account.

  • Provide customer support.

  • Improve our website and services.

  • Detect and prevent fraud.

  • Comply with legal obligations.

  • Send marketing communications where permitted by law.

Sharing Your Personal Information

We may share your personal information with trusted third-party service providers who help us operate our business, including payment processors, shipping providers, website hosting providers, analytics providers, and other business partners.

We may also disclose information if required by law or to protect our legal rights.

Cookies

We use cookies and similar technologies to improve your browsing experience, remember your preferences, analyze website traffic, and provide relevant content.

You can control cookies through your browser settings, although disabling cookies may affect certain features of the Site.

Data Retention

We retain your personal information for as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights

Depending on where you live, you may have rights regarding your personal information, including the right to:

  • Access your personal information.

  • Correct inaccurate information.

  • Request deletion of your information.

  • Object to certain processing activities.

  • Withdraw consent where applicable.

To exercise these rights, please contact us using the details below.

Security

We take reasonable measures to protect your personal information. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the revised effective date.

Contact

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Trade name: DOCUCERT LTD

Company number: 17305458

Email: support@docucertltd.com

Phone: +44 7895852135

Address:
DOCUCERT LTD
167-169 Great Portland Street
London W1W 5PF
United Kingdom